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Selfridges is one of London's signature shopping experiences - curated, luxurious and service-orientated but taking this experience online during a pandemic-driven lockdown has proved a challenge.
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Customer experience is at the heart of the Harvey Nichols brand. In consumer group Which?'s annual ranking of the best and worst high street shops for shopping experience, the luxury retailer jumped from 21st to third with a score of 79%, putting it on par with John Lewis and making it one of the most improved brands in the survey.
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Harvey Nichols has collected 45 reviews with an average score of 2.40. There are 15 customers that Harvey Nichols, rating them as bad.. Help future customers by talking about customer service, price, delivery, returns & refunds. Minimum 10 characters Would you like to add a photos or videos?.
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Overview. Harvey Nichols has a rating of 3.33 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. Harvey Nichols ranks 318th among General Apparel sites. Service 1. Value 1. Shipping 1. Returns 1. Quality 1. Positive reviews (last 12 months): 0%.
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Customer Services. Harvey Nichols provides comprehensive customer service through its live chat function, email support ([email protected]), or over the phone +44 (0)20 7201 8088 during working hours. They offer returns up to 14 days from delivery for full-priced items and cater an international delivery service.
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Awful customer services. No wonder Harvey Nichols have got such terrible reviews. I wish I had read them before ordering anything but as with others I thought the name stood for honest and straight selling of quality goods. The item was alright but the customer service is diabolical.
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9 reviews GB 2 days ago Staff were helpful and friendly. We had a good experience over Christmas. Staff were helpful and friendly in the Liverpool store. It was very busy and we think they deserve a mention. Keep up the good work! Date of experience: 02 January 2024 Useful Share JR Jacqui Radford 20 reviews GB 21 Dec 2023
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RÉVIVE Discover the latest in skincare innovation for a glowing and youthful complexion. Shop now. OPEN WIDE For our brand-new food and drink favourites. Shop now. Luxury department store, Harvey Nichols, offers designer fashion, beauty, food & wine both online and in-store including Knightsbridge, Leeds & Edinburgh.
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Luxury department store, Harvey Nichols, offers designer fashion, beauty, food & wine both online and in-store including Knightsbridge, Leeds & Edinburgh.. Contact Customer Services Stores Restaurants Loyalty. Cookie Information. Our website and some of our third-party tools use cookies to provide Personalised Ads/content.
Harvey Nichols — by Andrew Couldwell
Visited Harvey Nichols in Birmingham… Visited Harvey Nichols in Birmingham for the second time within 10 days. On the first visit Gabi (not sure of spelling) in Women's wear was extremely helpful about a product the store didn't stock. She offered to find the product and order it in for my daughter to try. True to her word she called us on Wednesday and we returned today to try it.
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Kind regards, Millie Millie Jobson CUSTOMER SERVICE CENTRE HARVEY NICHOLS 30-34 St. Andrew Square | Edinburgh| EH2 2AD (t) 020 7201 8088 (w) harveynichols.com. Date of experience: December 07, 2019. RS.. Harvey Nicolas customer service is a waste of time but I guess it is good for Harvey Nicolas. Date of experience: September 28, 2019.
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3 Harvey Nichols reviews. A free inside look at company reviews and salaries posted anonymously by employees.
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Customer Services Our consultants are available Monday to Sunday, 10am - 5pm. We will aim to respond to you as promptly as possible and, if you get in touch outside of these hours, by the next working day. Email: [email protected] Phone number: +44 (0) 20 7201 8088 Twitter: @HarveyNicholsCS